How It Works
We provide a fully customized recruitment solution to recruit dedicated Virtual Assistants that suit your online business needs.
Why do we offer customized recruitment?
Our stella reputation has been forged over the years by providing the best quality candidates that suit your business needs. Our services are uniquely tailored to fit each client.
We focus on your business goals and the role you want to fill. Plus, each one of the candidates we provide has gone through an in-depth pre-qualification process to ensure they have the required skill set, experience, behavior, and career goals.
Getting started is easy!
1. BRIEF US
Talk to us today about whether VAeComm would be a viable option for your business.
We’ll discuss whether our outsource staffing solutions is the right strategy for you.
We know what type of talent and skills you need, and we’ll address any questions you have regarding the management of your online staff.
GET STARTED TODAY!
You will be surprised how much a Virtual Assistant can benefit your business!
2. WE SOURCE TOP TALENT
Once we understand your needs we will search for the perfect candidate to support your business either through our database of talent or by our established recruitment process.
All candidates are pre-qualified:
- We conduct initial interviews
- We test for required computer literacy
- We test English written and verbal communication skills
- We confirm their internet suitability
- We confirm their computer and hardware resources
- We background check and confirm ID and addresses
3. WE FACILITATE INTERVIEWS
We send through shortlisted candidates details for you to review, select and interview.
We take the hassle out of interviewing by organizing, scheduling and liaising with candidates to make sure you get the best out of the process.
When you recruit through VAeComm you will get the best candidate that is suitable to your requirements and brand.
We guarantee professionalism and proficiency.
4. YOU HIRE THE BEST
We will work with you to help you select the best candidate to hire.
Based on your business needs you determine if your new staff member will be full time (40 hours per week) or part time (20 hours per week).
Once you have confirmed your new Virtual Assistant we will hire them on behalf of your business.
We take care of all the contracts and paperwork required. All you have is one simple contract with VAeComm.
5. WE TRAIN THEM
We fully train and prepare your new team member so they are ready to get to work on your specified start date.
We’ve clarified expectations, provided them with professional training on important aspects of your online stores requirements, and explained all VAeComm policies.
We train your team member on Customer Support via your preferred method, Social Media management, basic understanding of your eCommerce platform and much more!
6. TOOLS FOR SUCCESS
Although your dedicated staff member will report directly back to you, we provide tools and reporting to help you manage them with minimal time requirements.
We monitor what gets done every day with online time sheets, 3-minute screenshot monitoring, work activity logs, and website and computer application usage tracking. These details are sent to you as a report.
We will highlight any deficiencies with your staff member and offer any additional training that may help improve your new team members productivity.
7. WE MANAGE PAYROLL
VAeComm takes care of payroll, employment contracts and compliance. We comply with Philippines Labor Code regulations.
These are important factors when hiring offshore and one of the main reason our clients work with us.
Our Virtual Assistants are paid monthly 2 weeks in arrears and 2 weeks in advance. We pay staff in their local Philippine currency, into their local bank account and take care of all local regulations relating to your staff.
8. YOU GET ONGOING SUPPORT
Unlike some other agencies that cease support after finding a suitable candidate for you, VAeComm sees the recruitment process as just the start of our partnership with you.
We have extensive experience in managing talent from the Philippines and recognize that trust is crucial when collaborating across different time zones.
To foster a productive relationship, we provide ongoing training, guidance and advice, and handle any concerns on your behalf.
With VAeComm you can scale your organisation quickly, easily and cost effectively with dedicated full time or part time offshore staff in the Philippines.
Our clients
"The whole process is seamless and within 2 weeks we had a new "remote" team member. I can't thank VAeComm enough for helping us and will soon add 1 or 2 more."
Kristy Howell
Howell Management
“VAeComm understand eComm and the struggles businesses go through. I love the flexibility to change my VA between full time and part time as my business ebbs and flows.”
Kabir Bostrom
Aktyva
“I was swamped in my business with order processing and customer service. I hired Annabelle from VAeComm and she knew exactly how to do everything.”
Danielle Berrospi
The Sacred Chakra
“If you are looking for a professional company, I highly recommend VAeComm. They take care of everything and are the very best in the field, no compromise.”
Max Catteau
The Anytime Co
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
